Covid-19

Inspired Life Nutrition & Wellness Plan For Reopening

I have made several changes to my business policies and procedures to keep you and I safe during the Covid-19 pandemic. These include enhanced screening, cleaning, disinfecting and sanitization procedures and protocols.

What you can expect when booking an in-person appointment:

  1. At booking, you will be asked to honestly answer a Covid-19 health check list before booking an appointment. As long as you meet the requirements of the checklist, you can book an appointment.

  2. The day before your appointment, you will be expected to complete the BC Self Assessment tool on your own, which can be found online here.

  3. I will also complete the same self assessment. As long as both of us are symptom free, your appointment will be held. Should you have ANY symptoms, even mild symptoms, please cancel your appointment immediately. There is no penalty for cancellations due to illness, or exposure to Covid-19.

Primary Symptoms may include:

  • new cough or chronic cough that is worsening
  • fever
  • new or worsening shortness of breath or difficulty breathing
  • sore throat
  • runny nose

Secondary Symptoms may include:

  • stuffy nose
  • painful swallowing
  • headache
  • chills
  • muscle or joint pain
  • gastrointestinal symptoms(diarrhea)
  • nausea
  • loss of sense of smell or taste
  • conjunctivitis(pink eye)

You must cancel your appointment if you have any symptoms.

What you can expect on appointment day:

  1. The day of your appointment, come alone. I have a 1 person maximum client limit. Bring only essential items into the building. On arrival:

    1. Bring a clean face mask. Do not wear a mask with a respirator valve on it. If you forget your mask, a single use, surgical mask will be provided to you, outside the building.

    2. Arrive no more than 5 minutes early.

    3. Put on your mask with clean hands. Ensure your mask covers your mouth and nose. Avoid touching the mask once its on, to prevent spreading droplets onto your hands. View Pdf

    4. Ring doorbell to be let into the building. You must don a mask before you enter the building. Mask wearing instructions will be posted on the front door of the building.

  2. Upon entry, you will be asked to use the designated, Health Canada approved, hand sanitizer. There is a hand rub instructional poster on how to properly use hand sanitizer.

  3. Physical distancing of 6 feet(2 meters) must be observed at all times where possible.

  4. You will be asked to fill out and sign a waiver before you enter the session room, explaining the risks involved and health checklist. As long as you do not have any symptoms, your appointment can continue. An example of the questions you will be asked on the waiver, can be viewed in the photo below. View these questions only. You will be asked to sign a waiver once you arrive for your appointment. View Pdf

  5. Inside the session room, physical distancing won’t be possible. You will be asked to sit in a designated chair, while we go over your health and wellness plan. There will be a plexiglass shield barrier in place at the desk. While in the room, should you need anything, like a Kleenex or glass of water, just ask and I will get it for you. Please use a Kleenex to scratch any itch on your face. Please cough and sneeze into your elbow or into a Kleenex, even while wearing a mask. If you accidentally touch your face, or the front of your mask, I will ask you to use hand sanitizer or wash your hands, afterwards. All surfaces/table linens in the room are sanitized in-between each client.

  6. Bathroom considerations: Due to higher rates of infectious particles becoming aerosolized while flushing the toilet, the toilet lid must be completely closed prior to flushing. All bathroom surfaces are sanitized in-between each client. All hand towels are laundered with approved disinfectant. Paper towels to dry hands are provided as well. Soap and hand sanitizer is provided in the bathroom. It is advised to use a paper towel to turn off the faucet and to open the bathroom door when exiting.

  7. Please observe the hand washing info poster and wash your hands for at least 20 seconds. View Pdf

  8. If your mask becomes damp or soiled, and you don’t have a spare mask, one will be provided to you. Please doff and don your mask properly. If you don’t know how to do this, follow the instructional poster on the wall, or ask me for directions.

  9. During a massage: I understand that wearing a mask for an extended period of time is challenging. Should you feel panicky at any time, and need a break from wearing your mask, let me know immediately and I will step back and give you a minute to take a break. If you have a medical reason for not being able to wear a mask, now may not be the right time for you to get a massage. Thank you for understanding. Face massage and TMJ intra-oral work will not be done at this time, due to the increased risk of droplet transmission.

  10. During a nutrition consultation: if you’re unable to wear a mask, I ask that your appointment be done by phone, or through my secure video chat.

  11. During a private meditation session: because meditation often incorporates deep breathing, wearing a mask while indoors is required. Outdoor sessions during fair weather, with proper physical distancing, may be a consideration.

  12. Taking Payments: Payment will be taken in the session room behind a plexiglass shield. I accept debit and credit and would prefer payment NOT be made with cash or cheque, if possible. If cash is your only option, it must be exact payment, as I will not be carrying any cash or loose change. All POS terminals are sanitized after each client. Payment can also be taken ahead of time by purchasing through my website.

  13. You will be emailed or texted a receipt.

  14. Please either wash your hands or use the provided hand sanitizer before you leave the building. Please leave your mask on for the entire time you are in the building.

Please know that even though I operate out of a home based office, it is a professional space. I take cleaning, sanitizing and your safety and comfort very seriously.

What you can expect from me and the clinic space:

  1. Proper sanitization in-between each client. Each appointment will be spaced out, with an hour in-between for cleaning and airing out of rooms. I need the proper time to clean, so do not arrive late for your appointment. If you arrive late, your appointment time will be shortened accordingly. You will notice minimal furnishings when you arrive, since everything needs to be throughly cleaned and disinfected. If you’re not sure if something has been sanitized, just ask me. I am the only practitioner working in the space. Sanitization, with approved products, of the following surfaces will be performed after each client, when applicable, but is not limited to: doorbell, door knobs, banisters, blinds, light switches, coat hook, water glasses, water jug, pens and pencils, POS terminal, phones and iPad, chairs, tables, shelves, stereo equipment, lamps, massage oil bottles, linens, towels, soap and paper towel dispensers, toilet, sink, faucets, mirror, massage table and head rest, pillow covers, blankets, towels, walls, plexiglass shield.

  2. I will wash my hands and arms throughly for at least 20 seconds in between each massage session. I will wash my hands after each client and before the next client. I will follow proper hand washing procedures when donning and doffing gloves, masks, eye protection. I will wash my hands before and after sanitization procedures, laundry changes, clothing changes, and any other time cross contamination occurs. My hands will be washed prior to your arrival, but if you wish to see me wash them in front of you, I will do so. You have every right to ask me if I’ve washed my hands, if I do not make this clear.

  3. I will avoid touching my face and my mask. Should I need to adjust my mask, or eyewear, I will do so in a safe manner and sanitize appropriately before and after.

  4. I will be changing my clothes in-between each client. My clothing is laundered with appropriate disinfectant soap.

  5. I will be wearing a new mask and sanitized protective eye wear for each client.

  6. If needed, or if you prefer me to wear disposable gloves during your massage, I will.

  7. A maximum of 3, in person appointments will be conducted per day. This is to ensure proper cleaning is done to keep everyone safe.

  8. I have professional liability insurance through Lackner & McLellan, and AON.

  9. I am following all the health and safety guidelines as set forth through my massage and nutrition association, as well as the protocols that are expected from the Public Health Officer and WorkSafe BC. I abide by a code of ethics as set forth from my associations and they can be viewed on their websites: nhpcanada.org and csnn.ca

  10. In the event that I come into contact with someone that has Covid-19, or I display any symptoms, I will: A) Self-isolate immediately. B) Call 811 to report my symptoms and arrange to be tested. C) Wait until test results are negative before returning to regular activities and work. If test is negative but I have symptoms of other illness, I will return to work once symptoms are gone. If test is positive, I will follow Public Health directions by self isolating and inform clients that I’ve seen in the last 14 days. If I cannot get a test, I will not provide services for 14 days beyond the onset of symptoms, and/or until any symptoms cease.

Other considerations: We are all human, and as such, this is a learning process where the occasional mistake might be made. I ask that you do your best and that you not take offence if I have to give a gentle reminder of the protocols. Though I don’t foresee anyone being disagreeable to these adjustments, please be aware that non-compliance or abuse directed towards myself will not be tolerated. I also ask that you remind me if anything I do is contrary to my protocols, or if anything makes your feel unsafe or uncomfortable, so that we can discuss it and solve the issue. I realize these new procedures and protocols may take some getting used to and that some of the polices may change as we learn more about Covid-19, or need to make adjustments where increased risks are discovered. Let’s make the best of this new normal and keep the lines of communication open. Thank you so much for your patience and continued support and I look forward to seeing you soon.

Please email, text, or phone me if you have any concerns or questions.

Beverly Bedard, C.H.N.C

Email: inspiredlifenutrition@gmail.com

Phone: 1(250)898-9388

I started seeing Beverly when my arm started to hurt. Her massage fixed it. Her massages have helped me every time I was in pain. One time my lower back hurt so much I couldn’t even roll over in bed. She took me in right away. Just touching my lower back hurt. After an hour of her massage my back started to feel better. After a few days, there was no pain at all.
– Teresa Simon, Dental Hygienist
Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
*
Holidays may affect availability