FAQ

General

1. Refund Policy

Inspired Life Nutrition and Wellness and Beverly Bedard reserves the right to terminate services based on professional discretion. Refunds are only issued for services not yet provided.

2. Cancellation Policy

Cancellations less than 24 hours in advance of an appointment will be subject to a $40 fee.

3. No Show Policy

Our time is valuable. No shows will be billed for the full session fee.

4. Tardiness

All Clients: Late arrival sessions may be shortened but will still be billed for the full session fee. Massage Clients: Please arrive 5 minutes early to allow ample time to change and get on the table.

Holistic Nutritional Consulting

1. What does a Holistic Nutritional Consultant do?

A Holistic Nutritional Consultant gathers health and lifestyle information from you and devises a specific, individualized wellness plan, based on a whole foods diet. This includes information about making healthy food choices, the steps to good digestion, supplement recommendations, (when needed), and lifestyle changes. A Holistic Nutritional Consultant recognizes that in order to live a healthful life, one must nourish the body, mind, and spirit.

2. I have a lot of health challenges. Can you still help me?

Yes! It is not uncommon to see people that have multiple health concerns and conditions. I focus on addressing your main health complaints by supporting specific body systems and organs. I work with people of all ages and life stages. If you need more support than I can provide within my scope of practice, I will refer you to the care of another health practitioner.

3. How many sessions will I need?

The number of sessions you will need is dependant on your current health and how motivated you are to make positive changes. Some people need more support than others and prefer to join one of my nutrition programs, which offer coaching over a longer period of time. I can help you go over all the details if you are unsure.

4. What can I expect during my initial consultation?

I will review your medical questionnaire with you and gather more information from you during this session. You will be asked about food preferences, health goals, and other things that will help create the best plan for you to achieve a healthier lifestyle. You will receive a plan of action by email within 1-3 days of the initial meeting. A follow-up appointment to discuss progress will be recommended approximately one month after that. If you are on one of my nutrition programs, follow up appointments will be scheduled monthly. If you require more support, we can schedule your appointments more frequently.

5. If I want to eat healthy, can’t I just find all the information online, on my own?

While the internet can be a valuable resource for healthy eating, many people feel overwhelmed by the amount of info they come across and can have a difficult time navigating through false and outdated information. I keep up to date on current, science based nutrition information from credible sources. I work with your personal needs and health history, to make sure you are following a safe, healthy plan.

6. What methods of payment do you accept?

Cash and most major credit cards are accepted. We use Stripe for online credit payments and Square for payments in-person. Please note: since a lot of time is spent on research and planning, payment is required upfront for all nutrition programs, initial consultations, and 7 Day Menu plans. Payment plans for nutrition programs are available if needed. Thank you for your understanding.

7. Will my insurance company accept your receipt for reimbursement?

Some insurance plans provide reimbursement for nutrition services. Please inquire with your insurance provider.

8. Why do you use two different titles when describing your profession?

Holistic Nutrition is not a regulated profession in Canada. This means that each province has it’s own set of rules and self regulations when it comes to the use of specific professional titles. Since I reside and operate my business primarily out of British Columbia, my title here is Registered Holistic Nutritionist. However, this is not the accepted title in all provinces, therefore, I use the title of Certified Holistic Nutritional Consultant when working with anyone outside of British Columbia.

*Please contact us for a FREE introductory nutritional consultation.

Massage Therapy

1. Do I need to arrive early for my first appointment?

Plan to arrive 10 minutes early for your first session. If you are late, your session may have to be shortened or rebooked.

2. What can I expect once I arrive?

On your first visit you will complete a confidential medical questionnaire, if you have not filled one out ahead of time. The practitioner will go over your health history with you to determine your wellness needs and goals. On subsequent visits, it will be up to you to inform the practitioner of any changes to your health history.

3. Is massage therapy safe?

Under normal circumstances, massage therapy is very safe. Your medical questionnaire will allow the practitioner to determine if a modified plan is required.

4. Where does the session take place?

The session takes place in a warm, quiet, room. The lighting is dimmed and ambient music is played to enhance relaxation. The therapy session is done on a professional massage table that is covered with flannel sheets and a blanket. Bolster pillows are placed under the client's knees and ankles for added comfort.

5. What sanitation methods are used?

Sanitation is very important. Linens are changed and laundered after every client and the massage table, chair, oil bottles, door knobs, and light switches are all sanitized in order to minimize germ contact.

6. How much do I have to undress for my massage?

This is a personal choice. Some people feel comfortable undressing completely, but it is not necessary. If you feel more comfortable wearing underwear, then please do so. The practitioner leaves the room while you undress. Also, keep in mind that you will be covered/draped with a sheet. The only area that will be uncovered is the area being worked on.

7. What areas does the practitioner work on?

For a full body massage the practitioner works on the head, neck, back, hips, buttocks, arms, legs, and feet. Shorter sessions may only focus on a few of these areas. Please note that the practitioner will only work on the areas that you are comfortable with. The practitioner may also suggest specific treatment plans that focus on problem areas.

8. How will massage benefit me?

Massage therapy increases relaxation, improves range of motion, decreases tension, and helps to alleviate aches and pains.

9. Will the massage hurt?

If you have a lot of tension in your muscles, you may experience tenderness or referred pain when an area is worked on. Clients are encouraged to breathe slowly and deeply when minor discomfort is felt. Never, under any circumstances should you be in intense pain. If you feel like you are tensing or tightening your muscles, the pressure is too deep and this can result in further trauma to the area. Let the practitioner know immediately so that they can adjust the pressure.

10. Can I talk during the massage?

If you want to talk during the session, you may do so. The practitioner may also require verbal information from you, such as comfort level, etc, during the session. If you wish to have silence, please tell the practitioner at the beginning of the treatment, or at any time during the session.

11. After my massage, is there anything specific I should do?

Drink plenty of water! H2O is your friend as it helps to hydrate and flush out the tissue. To decrease the soreness or stiffness sometimes felt after a massage, soak in a warm bath with epsom salts. Epsom salts are very therapeutic and help to further enhance relaxation after a massage. The practitioner may also recommend specific stretches, or hydrotherapy. Injuries such as sprains and strains have specific recommendations which may include a combination of Movement, Elevation, Traction, Heat (METH).

12. How often should I get a massage?

Typically, if you don't have a specific problem or injury, a massage every 4-6 weeks is good maintenence. If you have an injury, suffer from chronic pain, or are chronically stressed out, you may find that once a month is not enough. You and the practitioner can work on a massage plan that is realistic for your situation and expectations.

13. What method of payment is accepted?

We accept most major credit cards online through Stripe and use the Square system for credit payment in-person. We also accept cash. Sorry, we do not accept debit cards at this time.

14. Are you an R.M.T.?

I received massage training in Alberta and have 18 years of experience in the massage therapy profession. Even so, BC’s massage standards are different than Alberta and I am not considered to be a registered practitioner here.

15. Will my insurance company accept your receipt for reimbursement?

Please inquire with your insurance company. Even though I am not an RMT, some insurance benefit plans still cover my services.

I believe that the greatest gift you can give your family and the world is a healthy you.
– Joyce Meyer
Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wedendsay 10am - 6pm
Thurdsay 10am - 6pm